Policies and Information
Accessibility: We are proud to offer multiple accessible options to our guests. Varying levels of accesibility are provided. Please review our web site and/or ask our staff to explain which options may best suit your needs.
Deposit : A 50% deposit is required to confirm and guarantee your reservation. It is non-refundable within 120 hours of your arrival. See “ Cancellation” for other important details.
Cancellation : We will refund your deposit less a $35.00 cancellation fee, with a 30 day notice. With less than 30 days notice there will be a $50.00 cancellation fee. IT IS NON-REFUNDABLE WITHIN 5 DAYS OF YOUR ARRIVAL.
Check-in : You may check in anytime after 3 p.m. If you are scheduled to arrive after 6 p.m., please notify the office 888.234.4747 to make arrangements for after-hours arrival.
Check-out : You may check out any time before 10 a.m. There are no late check-outs during the Summer Season.
Illegal Drugs and Marijuana: Use and possession are NOT permitted anywhere on the property, including inside a condo or a vehicle.
Any Evidence of Drugs, Marijuana, pets, or any smoking in a condo will result in a $150.00 fine and you will be required to leave the property immediately. NO Exceptions & NO Refunds!
Fire Danger: No fires or charcoal grills are permitted. Propane grills are provided for your use.
Early Departure : Sorry, there are no refunds for early departures.
Quite Time: In respect for other guests and owners, our quiet time begins at 10 pm and lasts until 8 am. Management reserves the right to address noise issues at any time. All unregistered guests must leave by 9 pm.
Unit Capacity: All Rates are number of people and number of bedrooms based. Unless an exception is granted by management unit capacities are as follows: 1 Bedroom - maximum of 2 people; 2 bedroom - maximum of 5 people; 3 bedroom - maximum of 7 people. Note: (# of people includes adults, children and infants)
Important! A signature will be required: I (as a representative of my party) understand and agree to be financially responsible for any damages caused to the guest condo or it's furnishings and grounds or if extra cleaning is required, including re-keying for lost key(s), or any infractions of the above rules, i.e.; Smoking / Pets (Colorado Innkeeper Law 12-44-302.) I authorize my credit card company to allow assessments due to my credit card for any charges or repairs from violations or damages or to replace broken items, including extra cleaning or re-keying. I agree to and understand all conditions of this policy I certify all information to be true and accuracy.
SORRY, WE DO NOT ALLOW TRAILERS or RV’S OF ANY KIND ON THE PROPERTY
NOTE: If you have requested a specific condo, we will try our best to meet your request. However, we reserve the right to move your party to a different condo (prior to your arrival) in order to efficiently book our resort.